2022–Present
Senior Product Designer | LinkedIn
- Owned end-to-end UX for LinkedIn's internal AI tools, including SQL Bot (AI-powered SQL assistant) and LEAP (AI annotation and prompt generation tool), from research through design QA and ship; also refined AI Studio (centralized ML workflow platform). SQL Bot's trust-building, step-by-step query flow achieved 95% user-rated usability and reduced dependency on the Data Team org-wide.
- Led UX for Project Buy on the LinkedIn Business Platform (LBP) team, a cross-line-of-business initiative unifying customer identity and payment across B2C and B2B purchase flows, including self-serve checkout and payment profiles; delivered a localized checkout for a new $345M market as a shared, reusable component, built to scale across regions.
- Established data UX patterns, notification frameworks, and ownership models for internal tools; drove information architecture improvements across the site, contributed to the internal design system, and facilitated regular team design critiques to raise consistency and craft.
2018–2022
Sam's Club, Walmart
Product Design Lead | Dec. 2021 – Jan. 2022
Senior Product Designer | Mar. 2020 – Dec. 2021
Product Designer | Jul. 2018 – Mar. 2020
- Led UX for the Associate Notification System, now used across 600+ Sam's Club stores in the U.S., and Connected Associate, a real-time voice communication app, improving associate efficiency and member experience.
- Designed Quick Pick (pickup order prep) and My Club, a centralized hub for daily tasks and key insights.
- Contributed to building Blue Steel, an associate-facing design system developed from scratch to unify UI components and improve consistency across in-club apps.
2016–2018
Designer with Populus Group | eBay
Worked on the eBay Hub Team. Created accessible, user-centric designs with the UX lead, product managers, engineers, and other designers for eBay intranet products, including a responsive website, web tools, motion graphics, and digital / print assets.
2015–2016
Visual Designer (UX/UI) | ROI·DNA
Designed apps, websites, brand identity, motion graphics, and print materials at a full-service agency for clients ranging from startups to enterprises like Google, delivering pixel-perfect, responsive products in a fast-paced environment.
2014 (Sep–Dec)
Design Intern | Uversity, Inc
Collaborated with the team on brainstorming, making storyboards, transferring these into digital illustrations, and animating the latter into motion graphics for Uversity's Uchat and Schools App products.
Participated in product lifecycle: ideation processes, brainstorming sessions, and product discussions.
2010–2011
Artist (part-time) | Common Wealth Magazine
Laid out pages for publication and designed UI for e-books and the website.
Art Teacher (part-time) | OTTO2, Taipei City
Taught drawing and painting to preschool-aged children (3–5 years old)
International Volunteer | SEEDS Iceland
Jul. 2010 – Aug. 2010